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Sankofa Beach : The Residences Policies

Check In : 2:00pm

Check Out : 12:00pm

Thank you for choosing Sankofa Beach House for your beach stay. The following information is designed to enhance your stay with us!

 

Check In and Check Out

The check in time is 2:00 and the checkout time is 12:00. Please check with the staff if you require changes to this schedule and they will attempt to accommodate your request. Depending upon availability, we often allow early check in for no additional charge. There is a $20 charge for late check out after 12pm.

 

Room Key

At the time of check in, you are given a key to the room. You are responsible for the key. In the event the key is lost, you will be responsible for the replacement of the key or the entire lock set.

 

Linen

  • Sheets and pillow cases are changed upon request.

  • Extra pillows are available upon request.

  • Extra towels are available upon request.

  • Blankets are available upon request.

  • Cloth Face Towels are available upon request.

 

Hot Water

Hot Water is available in all of the units.

 

Games

Board games, darts, draughts, chess and cards are available at the restaurant. You are welcome to use them, but we ask that you take care of them and put them away when you are finished using them.

 

Library

There is a small library of books in the dining room of the Main House and Restaurant. Feel free to borrow a book to read during your stay. If you are finished with a book that you brought to the beach, you are welcome to add it to our collection.

 

Televisions

Many of the Rooms have televisions. Where televisions are available, they have the full DSTV bouquet of channels.

 

First Aid

There is a first aid kit to treat "basic" injuries and discomforts. If needed, please make a request from the staff.

 

Generator

In the event of a loss of power, there are two back-up generators equipped with an automatic changeover switch.

 

Outlets

The output from our outlets are 220 voltage. Nearly all of our outlets accept multi pronged devices. If you are bringing a high voltage appliance into the room, please check with the staff to make sure the outlets can support the appliance.

 

Room Cleaning

As a rule, we do not enter your room without your permission. Your room is cleaned only when you communicate to the house staff your desire to clean the room and change towels and linen.

 

Breakfast

The room rate includes complimentary breakfast for all of the guests in the room up to the maximum  number of persons described in the room description. Additional breakfasts will be charged $10 or the Cedi equivalent.  The breakfast menu is “custom”. If you make a special order in time for us to obtain the ingredients, we will make every effort to give you the type of breakfast you prefer. Please confirm special breakfast requests upon arrival.

 

Meals

We operate a commercial kitchen. Our set menu is posted online and we make additions to the menu every weekend. We are able to serve a wide range of meals pulling from cuisines around the world. We are able to provide meals ranging from  local to high end cuisine. Please talk to the chef of the day to determine what is available and if you have a special requests, let us know.

 

Trash and Waste Disposal

Trash is collected at the time of check out or upon request. Please help us to keep the house, the grounds and the beach clean.

 

Security

The Beach House does not employ security guards since have no experience with serious security issues. However, we do take precautions against petty theft. Typically, there is the presence of at least five male staff members at the Beach House and this presence is sufficient to deter petty theft. We do periodic patrols in the evenings. You are informed that we do not accept responsibility for your items while at the Beach House and suggest that you keep your valuables locked in your room. We also have a safe in the Manager’s unit where you can store your valuables. Contact our staff for details. Please monitor and protect your possessions when moving about the compound and, specifically, the Suite Chalet Terrace and the beach area which are adjacent to a public walkway. If there is a security issue pleases call: the Manager at 0244-616-081 or Police Station (191, 020 815 3211, 0246123513)

 

Laundry and Ironing

There is a Laundry Bay at the entrance for washing and ironing. Ironing in the rooms is forbideen. There is a clothes line near the Laundry Bay. You should feel free to use the line and ironing services. For guests staying longer than 2 nights, we offer laundry services for a reasonable price. Please contact the staff if you need assistance.

 

Fire Security

The Beach House maintains fire extinguishers and smoke detectors in all of the rooms and the Main House. Please take all precautions to avoid fires.

 

Massage Hut

Underneath the Front Row chalet there is a massage room. If you would like to book an appointment for a massage, please contact the staff. A 24 hour advance notice is required in most cases.

 

Wi-Fi Internet

There are Wi-Fi internet routers available for free while at the Beach House. There is an extra charge for high volume use. Please contact the staff for assistance.

 

Ocean Front Bar

The Ocean Bar and huts in front of our property are available to all our guests so long as we have not booked additional day visitors in those areas. Guests have a seating priority so long as they book in advance.

 

Walking on the Beach

You will find walking on the beach is a great source of exercise. You will enjoy the fresh air and peace of mind, as well as, an opportunity to massage your feet when walking barefoot. If you walk east, you will pass a series of beach chalets all with different architectural characteristics, the village of Langma, and fishing boats. At the end is an impassable stone formation jutting out onto the ocean with the uncompleted high rise hotel in Kokrobite. If you walk west, you will pass Sandpiper Beach Hotel, Lloyd’s Hotel Kavuki and a few beach houses and mostly open space. The beach in this direction is where you will find seashells and stones as you approach the village of Gomoa Nyanyano, a fishing village down the road from Kasao. Often you will meet the local fishermen and their families. While walking on the beach is generally safe, please practice ordinary security precautions.

 

Swimming

Sankofa Beach House is one of the best places in the area to swim since there are relatively few rocks on our shoreline. As you are swimming you should be careful of the slight under-tow which varies in intensity. We provide life guards on the weekends. Swimming alone is not advised, and if you cannot swim do not go further than thigh high into the water. In order to enhance your swimming experience, we provide boogey boards at no charge. We only request that you take care of the boogey boards and be sure to return them. If you lose or damage a board, you will be charged the cost of replacement.

 

Children

Children are welcome at the beach. We ask that you properly supervise your children during your entire stay at the Beach House for their safety and security.

 

Pets

Pets are NOT allowed in any of the building structures. If your seeking an exception please  make a request for approval by the management prior to your arrival.

 

Getting In and Out

There are two main roads into the Beach House. The "Kokrobite" road that approaches from Mallam Junction on the Cape Coast/Kasao/Windbag Road where you turn at the "Old" Weija Barrier and pass “Bojo Beach” and the villages of Aplaku, Bortianor, Oshie and Kokrobite before getting to Langma. The other road is called the "Touba" Road (poultry farm road), you will approach from the “new" toll gate and police barrier. Taxi, tro-tro and bus service is available in Kokrobite and all along that road, but is currently limited for the Touba Road. Additional directions can be found on our website: www.sankfofabeachhouse.com

 

Shopping

There are small shops in Kokrobite for goods and drinks. New places to purchase thing spring up regularly. On Sundays vendors will come to the beach to sell gift items, fruits and fresh ocean fish, lobster and shrimps. On the Cape Coast road there is the new West Hills Mall, currently the largest mall in West Africa inclusive of a Silverbird Theater, children’s play area, ATM’s and restaurants. At the Old Weija Barrier there is another cinema as well as additional bars and restaurants.

 

Volley Ball and Football

We have volley balls and a net and football/soccer balls available for free upon request. We only request that you take care of the balls and be sure to return them. If you lose or damage a ball you will be charged for the replacement.

 

Summer Hut

The Summer Hut is available to all guests of Sankofa Beach House. If you need additional tables or chairs, sun beds or music, please contact the staff. There are times that the Summer Hut is booked for private events and you will be informed if there is an event planned during your stay. In which case, we will find alternate places along the beach front for you to spend the day.

 

Hammocks

There are two hammocks available for use by our guests. If you would like to use them, please feel free.

 

Changing Rooms

There are outside changing rooms with a sinks, toilets, urinals and showers for all our guests. Please try to take a shower to wash off most of the sand after coming in from the beach and before entering the rooms.

 

Outside Music

We have multiple sources of music outside while you are staying with us. Please contact the staff to see what your options are for music.

 

Grills

If you are interested in grilling your own food, please contact the staff to make arrangements for the use of one of our grills.

 

Credit Cards

We do offer the option of payment by credit card. Please contact the staff to get additional information about how you can use your credit card to pay for rooms and services.

 

Smoking

Smoking is generally allowed in the rooms and on the compound. For those who do smoke, please be courteous to our other guests who oppose the presence of smoke. If you do smoke, we request that you use great care in monitoring and disposing of the ashes.

 

Final Comments

 

Tips

We encourage you to tip the staff if you are impressed by the service you have received during your-stay.

 

Conserve Water and Electricity

Please assist us in conserving electricity and water by turning off unused lights, appliances and turning off your water taps to prevent drips.

 

Report Problems

If at any time during your visit you see or experience a problem, something broken or in need of repair, please let us know by telling us or writing it down. Also, please feel free to express any ideas or pleasures on one of our social media platforms. 

 

Enjoy your stay!

Cancellation Policy

We request a 50% deposit for all room reservations If a guest, for wahtever reason, cancels the reservation (and we are not able to rerent the room) we will give the guest a credit in the amount of the deposit for a future date. If we're able to get a replacement reservation we will refund the deposit.

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